Case studies
Real problems, example solutions.
How AI automation, web development, customer support and digital marketing projects come together in practice — the problem, the approach and the stack, laid out the way we'd scope it with you.
These are illustrative examples
The 5 projects labelled “Illustrative example” are scenarios based on the work we do, not real client engagements, and don't quote results. Anything marked “Client result” is real and published with the client's permission.
Example projects
5 projects shown.
- 01AI Automation · Logistics
AI Workflow Automation for Logistics Company
Illustrative example
Stack
- n8n
- REST APIs
- Google Maps API
- Slack
- Challenge
- Manual dispatch coordination and status updates created delays and communication gaps across delivery routes, with dispatchers re-entering the same information across multiple systems.
- Approach
- Automated route assignment, real-time status updates, and exception alerts connected directly to the dispatch team's existing tools, removing manual re-entry at every handoff.
- Intended outcome
- Reduced repetitive coordination work and fewer missed status updates across the dispatch team.
- What success looks likeExpected, not measured
- Faster dispatch turnaround and more consistent, timely delivery communication.
- 02Website Development · Professional Services
Website Redesign for Professional Services Firm
Illustrative example
Stack
- Next.js
- React
- Tailwind CSS
- Supabase
- Challenge
- An outdated website was slow to load, difficult for the internal team to update, and wasn't generating qualified inbound inquiries.
- Approach
- A modern, fast-loading site rebuilt on Next.js with a clear conversion path for prospective clients and a content system the internal team can manage without a developer.
- Intended outcome
- Improved lead quality and a website the internal team can maintain independently.
- What success looks likeExpected, not measured
- More qualified inquiries and a noticeably faster, more professional site experience.
- 03Customer Support · SaaS
AI Customer Support for SaaS Startup
Illustrative example
Stack
- AI Chatbots
- Helpdesk
- CRM Sync
- Omnichannel Routing
- Challenge
- A small support team couldn't keep pace with ticket volume as the product scaled, leading to slower response times and rising customer frustration.
- Approach
- An AI-powered support layer that answers common questions instantly, with clear escalation paths that hand off complex issues to the human team with full context attached.
- Intended outcome
- Reduced response times and freed the support team to focus on complex, high-value conversations.
- What success looks likeExpected, not measured
- Faster first-response times and greater ticket capacity without adding headcount.
- 04AI Automation · B2B Sales
CRM Automation for Sales Team
Illustrative example
Stack
- n8n
- CRM APIs
- Make
- Email Automation
- Challenge
- Sales reps were manually updating CRM records after every call, and follow-ups were regularly falling through the cracks during busy weeks.
- Approach
- Automated lead capture, CRM record updates, and follow-up sequencing connected directly to the sales team's existing pipeline and calendar.
- Intended outcome
- Reduced manual data entry and more consistent, timely lead follow-up across the team.
- What success looks likeExpected, not measured
- Fewer leads slipping through the pipeline and more selling time for reps.
- 05Digital Marketing · eCommerce
Marketing Automation for Ecommerce Brand
Illustrative example
Stack
- Meta Ads
- Email Marketing
- GA4
- Tag Manager
- Challenge
- Cart abandonment and inconsistent post-purchase follow-up emails were costing the brand potential repeat sales.
- Approach
- Automated email and retargeting sequences triggered by real customer behavior, tied to clear analytics tracking across every channel.
- Intended outcome
- Increased recovered carts and more consistent customer follow-up after purchase.
- What success looks likeExpected, not measured
- Higher conversion rates from existing traffic and clearer visibility into what drives sales.
Have a similar problem to solve?
Book a free strategy call and we'll talk through what a project like this could look like for your business — scope, stack and timeline.