AI automation & web development agency
AI automation, AI agents & websites that do the work for small businesses.
We build AI agents, automated workflows, websites and marketing systems for small businesses — so every lead gets answered, busywork disappears and your team gets its hours back.
- AI agents
- n8n workflows
- Websites
- SEO & ads
- Customer support
- Virtual assistants
Website form · Dental clinic owner
“We miss calls after 5pm and patients book elsewhere. Can you help us reply faster?”
AI qualifies the enquiry
High intent · Healthcare · After-hours
CRM record created
Owner assigned · Source tagged
Reply sent with booking link
Within 2 minutes · Team notified
Sound familiar?
Where growing businesses quietly lose time and leads.
None of these feel urgent on their own. Together they eat into every week — and into the enquiries you never hear back from.
- 01
Manual, repetitive work
Copying details between inboxes, spreadsheets and apps — every day, by hand.
- 02
Disconnected systems
Your website, CRM, calendar and invoicing don't talk to each other, so nothing is quite up to date.
- 03
Slow lead response
Enquiries that arrive after hours or on a busy day wait — and often book with whoever replied first.
- 04
Inconsistent follow-up
Quotes and conversations go cold because follow-up depends on someone remembering.
- 05
A website that doesn't convert
Visitors arrive, look around and leave without a clear reason or way to get in touch.
- 06
Support bottlenecks
The same questions fill the inbox all day, and the issues that matter wait behind them.
- 07
Admin overload
Scheduling, invoicing and reporting take the hours meant for clients and growth.
Most of these are workflow problems — and most can be fixed with the tools you already use.
See an example workflowSee it working
One enquiry, followed from first message to booked call.
This is the kind of connected workflow we build with n8n, your CRM and an AI model — with people kept in the loop where judgement matters. Select a step to see what happens.
An enquiry arrives — at any hour
Someone fills in your website form, messages on WhatsApp or replies to an ad. The workflow picks it up the moment it lands, instead of waiting for someone to check the inbox.
Typical tools
Website form · WhatsApp Business · Meta / Google lead forms
New website enquiry
9:42 PM- Name
- Sample lead
- Business
- Physiotherapy clinic
- Source
- Contact page form
- Message
- “We get a lot of calls we can't answer during sessions. Can you help us book new patients faster?”
One partner for the systems behind your growth.
Most businesses don't need four agencies. We connect automation, your website, marketing and day-to-day support so they work as one system.
- 01
AI & Automation
Hours lost to copying data, chasing follow-ups and answering the same questions.
- 02
Websites & Digital Products
A website that looks fine but doesn't turn visitors into enquiries.
- 03
Marketing & Growth
Ad spend and content that don't add up to a steady flow of qualified leads.
- 04
Customer Experience & Operations
Support queues, inboxes and admin that pile up faster than your team can clear them.
Industries
Built around how your industry works.
The tools are similar everywhere; the workflows aren't. Each page covers the common bottlenecks and what we'd automate first.
Don't see yours? Tell us how your business runs.
- eCommerceAutomate order management, support, and customer retention.
- HealthcareStreamline patient communication and administrative workflows.
- Real EstateAutomate lead follow-up and property management tasks.
- LogisticsOptimize scheduling, tracking, and customer updates.
- HospitalityDeliver seamless guest experiences with AI support.
- FinanceAutomate reporting, compliance, and client communication.
- EducationSupport enrollment, admissions, and student engagement.
- SaaSAutomate onboarding, support, and customer success.
- Professional ServicesStreamline client intake and project workflows.
- ManufacturingAutomate operations, reporting, and supply coordination.
Solutions in practice
What a project could look like.
Three common situations and how we'd typically approach them — from the problem, to the system, to what changes day to day.
Illustrative example scenarios — not client case studies or verified results.
Healthcare · Example
A clinic that stops playing phone tag
- The challenge
- Front-desk staff spend hours each week on manual scheduling, reminders and follow-up calls.
- What we'd build
- An AI scheduling assistant handles booking requests and sends reminders, with staff reviewing anything unusual.
- What could change
- Fewer calls to return and no-shows to chase — more of the front desk's time goes to patients.
eCommerce · Example
A store that answers while shoppers decide
- The challenge
- Abandoned carts and slow replies to pre-sale questions are costing sales.
- What we'd build
- An AI chat assistant answers common product and order questions; automated emails follow up on abandoned carts.
- What could change
- Shoppers get answers in the moment, and follow-up happens every time — not when someone remembers.
Logistics · Example
Dispatch without the status-update calls
- The challenge
- Manual dispatch coordination creates delays and a steady stream of “where is my delivery?” calls.
- What we'd build
- Workflows sync dispatch data and send customers automatic status updates at each stage.
- What could change
- Dispatchers spend less time on updates; customers can see progress without picking up the phone.
Why Tha Nexa Solutions
Practical systems, built around how you already work.
Problem first, tools second
We start with where time and leads are being lost, then choose the simplest thing that fixes it — sometimes that isn't AI at all.
Built on the tools you already use
We connect your existing CRM, inbox, calendar and website through their APIs instead of moving you onto a new platform.
People stay in control
AI handles the routine; anything unclear is routed to a person. Support and virtual-assistant services are delivered by real people.
One partner across the stack
Automation, your website, marketing and day-to-day support from one team, so the pieces are designed to work together.
Clear scope before work starts
After discovery you get a written scope, timeline and quote. Nothing is built until you've agreed what's being built.
Support after launch
Every engagement includes ongoing support. We keep automations running and adjust them as your tools and processes change.
Want to know who you'd be working with? Learn about our team and approach.
How engagement works
From first call to a system that keeps improving.
Each stage has a clear output, and nothing is built until you've agreed the scope. Here's what to expect along the way.
- 01
Discovery
A free call about your business, your current tools and where time or leads are being lost.
You get: A shared picture of the problem
- 02
Opportunity identification
We map the workflow as it runs today and pick the one or two changes worth doing first.
You get: A short, prioritised list
- 03
Scope & proposal
A written scope: what we'll build, what it connects to, the timeline and the cost.
You get: Scope, timeline and quote
- 04
Implementation
We build inside your existing tools wherever possible and share progress as we go.
You get: A working build to review
- 05
Testing & launch
We test against real scenarios with your team, then go live with a walkthrough.
You get: A live system your team understands
- 06
Optimisation & support
We monitor, fix and adjust as your processes change — support continues after launch.
You get: Ongoing improvements
Realistic timelines
Most automation projects launch within 2–6 weeks: a simple workflow connecting two or three tools can go live in under two weeks, while builds spanning a CRM, support desk and marketing tools take longer. You get an exact timeline after discovery, before any work starts.
FAQ
Frequently asked questions
Everything businesses usually ask before starting an AI automation project.
Something else on your mind? Ask us directly.
Most automation projects launch within 2–6 weeks. Simple workflows connecting two or three tools can go live in under two weeks, while multi-system builds involving a CRM, support desk, and marketing tools typically take four to six weeks. You'll get an exact timeline after your discovery call, before any work starts.
Yes. We connect directly with popular CRMs like HubSpot, Salesforce, and Pipedrive, syncing leads, deal stages, and customer data automatically instead of relying on manual entry. If you use a custom or lesser-known platform, we integrate through its API, so switching CRMs first is rarely necessary.
Yes. We design and deploy custom AI agents tailored to your specific workflows rather than off-the-shelf bots. That includes agents that qualify inbound leads, answer internal team questions, triage support tickets, and hand off to a human exactly when a conversation needs one.
Absolutely. We build Shopify automations covering order management, customer support responses, low-stock inventory alerts, and post-purchase marketing follow-ups. These typically connect Shopify to your existing email platform, helpdesk, and CRM, so orders and customer data move between systems without manual exporting.
Yes. We build AI-powered WhatsApp automations for customer support, lead capture, and order status updates, connected through the Business API rather than a basic auto-reply tool. That means conversations can check order status, answer common questions, and escalate to a person when needed.
Yes. We design automations to work alongside your current tools rather than force you onto a new platform. Wherever possible, we connect through APIs and native integrations, so your CRM, support desk, and other systems keep doing what they already do well, just with less manual work between them.
Yes. Every engagement includes ongoing support after launch, not just a handoff. We monitor that automations keep running as expected, adjust them as your tools or processes change, and you can reach us directly rather than through a generic support queue.
Definitely. AI automation isn't only for large teams with big budgets — we scope every project to fit your size and needs, starting with the one or two repetitive tasks costing you the most time. A small team can automate the same kind of work a larger company would, just at a smaller scale.
Yes. Our team designs and builds corporate websites, landing pages, and custom web applications, built to actually convert visitors rather than just look finished. We typically pair the build with the same automation and CRM integrations we use elsewhere, so new leads from the site don't need manual follow-up.
Yes. We build custom internal dashboards so your team can track performance, automation activity, and key metrics in real time, instead of pulling numbers from several tools by hand. These typically pull data directly from the same systems your automations already run on.
Security is built into every automation we deploy, not added afterward. That includes encrypted data handling, access controls scoped to only what each integration needs, and following the security practices of the platforms we connect to, so sensitive customer or business data isn't exposed between systems.
Yes. We start by reviewing your current workflows as they actually run today, then migrate them into a more automated, streamlined system with minimal disruption to your team. Nothing goes live until it's tested against how your business actually operates, not just how the process is documented.
Free strategy call
Let's find the first thing worth automating.
Bring one process that eats your team's time or one place leads slip through. We'll show you what a practical fix could look like.
What happens next
- 1
Tell us how things run today
A short message about your business, your tools and what's slowing you down.
- 2
We reply and set up a call
We typically respond within 24 hours — from a person who has read your message.
- 3
Leave with clear next steps
Where automation, a better website or extra support would help most, and what to do first.